Digital Transformation | Digital Tranzform

Digital Retail Transformation

The presentation presents a blueprint for digital retail transformation. It covers

Human centricity Vs Tech centricity
The pre-retail, retail & post-retail journey
The in-store, at-home & online journey
Multi-channel vs omnichannel
Store journey vs retail journey
The stake holders of transformed retail
The 5Ds of retail transformation: Discovery, Definition, Design, Development & Deployment
Various case studies like Asian Paints, Pidilite, Barilla, JBL, Sony to exemplify digital retail transformation

Customer Centric Digital Transformation

This presentation captures the role of customer centric digital transformation through the following points

What is Digital Transformation and why its the only way forward
What is the new business landscape and how it compares with the legacy landscape
Why customer centric approach leads to a successful transformation
What problems legacy businesses face in transforming
How can they transform